1. To initiate the return process, please fill out the return form and include it with your returned items.
Please be aware that without the return form, we will not be able to process your return.
2. Please send your package to the following address:
Packangels Logistikzentrum / Existential
3. Send the package with the delivery provider of your choice.
4. Your items will be checked upon arrival. You will receive your refund within 5-14 days after we receive the returned package.